Manifesto

The Rise of Agentic Process Automation.

We can assume that, like self-driving cars, the future for business organizations will be the self-driving enterprise.

In this future, AI in the form of agentic and agency (which will be explained later), along with robotic automation, will handle up to 80% of the tasks currently performed by humans at work.

To convey the idea more vividly, let us draw an analogy with the human brain. Imagine the left side as the robotic part and the right side as the agentic part. The left hemisphere of the brain manages repetitive tasks, those that do not require emotions we are in the space of structured and logical processes.

In the realm of enterprise businesses, such tasks have long been handled by Robotic Process Automation (RPA), a rather rigid system based on workflows where humans play a crucial role in creating and executing automations.

Yet today, we witness the increasing emergence of the right side of the brain, the domain of learning, managing ambiguities, and creativity. This heralds the advent of the agentic process automation, where organizations can deploy agents capable of learning from data and utilizing external tools to solve problems or perform complex activities with a certain level of autonomy.

An agentic system is an AI agent trained to act on behalf of an enterprise or individual, performing tasks, making decisions, and interacting with data or other systems autonomously or semi-autonomously.

Implementing a self-driving enterprise is not a straightforward process. A typical scenario will require the orchestration of many APIs, robots, microservices, agentic AI/ML-powered decision-making, Generative AI (GenAI), and Intelligent Document Processing (IDP), with humans in the loop to confirm some decisions and handle exceptions.

Even more fascinating is the concept of “agency” or “mind,” which will lead in the near future to AGI (Artificial General Intelligence). AGI is a type of AI that can understand, learn, and apply its intelligence to solve problems, much like a human being. This is very similar to the “Society of Minds,” a concept coined by Marvin Minsky, where he explains how intelligence can emerge from non-intelligent processes.

Minsky said, “I’ll call Society of Minds a society where the mind is made of many smaller processes. These we’ll call agents, each mental agent by itself can only do some simple things that need no mind. Yet when we join these agents in societies or agencies in certain very special ways, this leads to true intelligence.’’

Now, let’s consider how we arrived at this moment:

  1. The First Wave: Solo LLM Models: When we started the journey with GenAI, we had only large language models (LLMs) that worked solo. You gave them an input, and they decide the output and nothing more.
  2. The Second Wave: Emergence of Agents: The second wave began when agents were born—LLM models with the capability to plan and reason. They have memory and know how to use external tools to complement their skills.
  3. The Third Evolution: Agents Fleet: Today, we are in the third evolution: the Agents Fleet. Here, we break down a complex task into simpler ones and assign each little piece to a specialized agent and they work together to solve the complexity. 
  4. The Fourth Evolution: Agency The fourth evolution is the “agency” or the “mind,” where we give it a goal, and the agency identifies and creates the relevant agents and tasks to achieve that specific goal.

We were established with a clear mission: to assist organizations around the globe in navigating the transformative journey ahead. The age of relying on cumbersome, large-scale technology platforms is waning. We are entering a new era where agile and efficient virtual assistants are poised to eliminate bottlenecks and reduce inefficiencies in core business applications.

Imagine a future where your team can operate with a more rapid time to market and achieve substantial cost savings. Our innovative solutions not only streamline processes but also significantly cut down on both human labor hours and operational expenses.

Embrace this evolution with us. Let’s work together to position your organization for success in a landscape that demands flexibility and speed. Give to your employees the opportunity to work at the speed of life.